We are a small business - unfortunately we don't have customer service type people able to answer your every question.

Most of our customers order online, so our priority is to look after our online customers and get their orders processed and out the door asap. The website has a lot of information on it, please check there first, use the search feature to find products, use common names to search, if you can't find it, we probably don't have it. If you find a product and can't select an option - it will be out of stock - new stock may need to come in from overseas and therefore takes time to acquire - if it's a product we can source locally you should still be able to order it - allow an extra few days for it to arrive.

We prefer orders to be placed on line, have a go - please only contact us if you get stuck

Order Questions:
If you do need help or have any other questions concerning your orders, please fill out the form below;

Adding additional items to an order
We don't have access to your credit card to add additions, please just pop another order in, we'll combine both for shipping, if it's a small item select to "pick up from shop" to avoid the extra shipping charge, if it's a large item we'll adjust the ship cost to the actual cost and refund any difference.

Our Address:
Flyshop NZ
30B Forest Drive
Methven, 7730 NZ
Phone: 03 303 3171

Slow Overseas Deliveries - If you have received a dispatch note, your parcel is on the way to you - we have no control over postal services - please be patient - give them time to arrive before contacting us

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Flyshop Hours and Locaton;

Normal Hours;

Winter Hours - Open 9am - 2pm week days. Note if the weather is nice we sometimes go skiing once the online orders are despatched, so would pay to phone to check we are there

- The Online shop is always open, orders are dispatched daily during the week

To find us in Methven; we are off the street, behind the 'clothe' shop, drive into our car park straight across from the end of McMillan Street or 50m from the Brown Pub on Forest Drive

Flyshop NZ Ltd
30B Forest Drive
New Zealand

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From Christchurch;

Quickest way from Christchurch is down the main South Road SH1 to Rakaia then turn right and follow the signs to Methven. (They alternate route is via SH72 - Darfield and the Rakaia Gorge, very scenic, then on to Methven.)